Technology in the 2020s: Opportunity or Dire Threat? Can Government and the Law sustain national competitiveness in the Age of AI and Cyber-Insecurity?

Service Category: Governance and Risk

Type of Client: A National Information & Communications Regulatory Eco-system – financed by a major international development partner

Service: We contributed to an international team charged with updating the technology laws and institutional effectiveness of a country’s related ministry and regulatory agencies. The fast pace of global technological change was making laws obsolete and regulators struggled to keep relevant. National businesses wanted a level playing field and consumers were disgruntled about predatory interests. Global technology was creating legal and illegal disruptions to existing businesses.

What we did: With the legal diagnostics done by our international partners, we led the evaluation of the fitness-for-purpose of sector institutions. We analysed existing organisational designs, mapped staff competences to expected future demands and delivered recommendations on the re-engineering of regulatory functional mandates.

After creating a skills gap matrix, we proposed priority areas for strategic staff development. We designed a roadmap for implementing organisational reforms.

Foresight Created: Global technology risks threaten more when combined with national regulatory shortcomings. An actionable plan was delivered. A platform was created for progressive regulation to survive and potentially thrive amidst heightened technological uncertainty, cyber-insecurity and consumer anxiety.